Need help choosing a product, checking compatibility, tracking an order, or starting a return? Contact Lumopets.ca directly.
Business information
Business name: Lumopets.ca
Mailing address: 2655 Rue Charny, Montréal, QC H3M 1J5, Canada
Phone: +1 437 432 8225
Email: lumopets.ca@gmail.com
This is our business mailing address. Please do not send product returns to this address unless we specifically instruct you to do so.
Order support
For an order question, include your order number and the email address used at checkout. For sizing or product compatibility, include the product name and the measurements or device details you want us to check.
Shipping and returns
We currently serve customers in Canada and the United States. Our standard estimate is 1–3 business days for processing plus 7–12 business days in transit. Eligible returns may be requested within 30 days of delivery. Please review our Shipping Policy and Returns & Refunds Policy for full details before ordering.